Returns and exchanges are eligible within 30 days of purchase from here at us.oneill.com.
Start your return or exchange here at our Returns Center for a quick guided returns process.
All you need to start is the order number and shipping zip code. The order number can be found on your order confirmation email, within your us.oneill.com account, or from the packing slip inside your shipment.
- Returns must be started within 30 days from the date of purchase.
- Items must be purchased directly from us.oneill.com and be in brand new condition with the tags still attached.
- Items marked as 'FINAL SALE' are ineligible for returns & exchanges.
- A return handling fee of $6.99 will be deducted from your refund total.
*At this time Puerto Rico orders are not provided with a pre-paid return label and are required to send it back on your own.
If you have any questions regarding returns/exchanges, please review our returns policy or reach out to our customer service team.