You can check the status of your order by clicking your order status link in your confirmation/shipping email or you can log in to your O'Neill account. If you do not have an account you can still create one with the email address you used on your order and you'll be able to access the order status.
Please keep in mind, all orders can take up to 4 business days to process prior to shipping. Once shipped, you'll receive a shipping confirmation email with the tracking information. If you still require assistance, feel free to reach out to customer service at firstname.lastname@example.org.